Each locker bank has a single controller located behind the toe kick panel beneath the lockers. This panel should be easily removable, as specified in the joinery requirements. Once removed, you'll find the controller directly underneath the Kiosk unit's position. For tile or side-mounted kiosks, the controller remains within the locker kick panel but within 2 meters of the kiosk location.
Locate the white Power IN 5V cable from the Controller going to a 5V USB power adaptorUnplug this cable from the USB power adaptor, wait 5seconds, then plug it back in.After a few seconds the card reader should beep onceIt will take a further 2 minutes for the Controller to reset.
While the controller is restarting, theKiosk screen will transition between“Connecting” and “Not Available” screens before eventually returning to the “Tap to Get Started” screen If it takes longer than 3 minutes for the Kiosk to go back to a normal screen then try some of the alternative solutions
Swipe a card that is known to work against the card reader and watch for theKiosk to respond and door to unlock. If Kiosk still does not respond then try one of the alternative solutions.
Restarting locker power via PoE injector
How to Restart the Kiosk iPad (Full Reset)
Troubleshooting frozen iPad kiosk panel (restarting kiosk fs app)
