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Date Created: November 23, 2023
Last Updated: November 3, 2025
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Short descriptions
There are some terminologies used within the Floorsense system:
- CSN: Card Serial Number. A string of numbers and letters unique to a swipe card. The CSN is the unencrypted number stored at block 0 of Mifare based swipe cards.
- Fixed Reservation: This is a long-term reservation that typically never expires. It is made by an administrator via Smartalock admin portal.
- Adhoc Reservation – This option allows individuals to obtain a locker in demand as needed, based on a first-come, first-served basis. Can be released via Floolrsense app or locker bank kiosk.
- Overwrite Reservation Duration option. Created via admin portal. It allows an admin to choose when reservation ends. End user cannot release this type of reservation

- Swipe-in/Check-in – The process of logging into the system using either the built-in kiosk card reader or an external card reader with an access card.
Deep dive
Adhoc Reservation
Where a locker bank is setup by the administrator to support Adhoc
Reservations (for all, or just a subset of lockers) it will allow any Swipe
card user to obtain a locker on demand, on a first come, first served
basis until all the lockers available for adhoc use are consumed.
A locker can be requested simply by swiping a card which the internal
kiosk card reader can read (usually tuned to customers particular brand
of building access card). On this happening, an Adhoc Reservation is
created, the locker door is opened, and the locker is removed from the
pool of available lockers for other users.
The user can release the locker reservation at any time during use when
accessing their locker.