<aside> Date Created: December 12, 2025 Last Updated: December 12, 2025

</aside>

Return to home screen

IMG_1679.MOV

Return to home screen from info screen

Handset stuck on the Bootloader screen

Tap ‘Reboot’ option

Handset stuck on X screen

Happens when handset is disconnected or not configured. First troubleshooting step is to power cycle. If power cycling didn’t help contact [email protected] providing site name, desk number, troubleshooting steps done etc.

Reboot by power cycling

Disconnect power jack from the back of the handset and plug it back in